Personal Alarm with Platinum Service
The Vi Alarm just needs to be plugged into your telephone socket and a power socket, before you connect your telephone into the device with the adaptor provided.
The unit comes with a built in loudspeaker and an easy-to-push help button should you suffer from a fall.
Once you join our platinum service you will be in the safe hands of our 24-hour Response Team. These are the highly-trained people who work all-year-round to ensure our customers always have somebody to call for help.
Once an alarm user presses their pendant, a team member will respond over the base unit loudspeaker. The situation will be assessed and the appropriate action will be taken. This is commonly involve calling the alarm user's emergency contacts and, if required, the emergency services. The team member will remain on the line to ensure that the alarm user remains calm.
When you join our platinum service you will also be required to add emergency contacts to your profile. These are the people that you would like our Response Team to contact in an emergency situation.
We usually advise that you select between four and six people to act as your emergency contacts. Customers commonly select family members, close friends or neighbours to be our first point of call. We would always advise that you select people who live within a close distance of your home, just so they can get to you quicker should you have a fall or feel unwell.
Excellent and professional quick service, together with peace of mind for the future. Thank You!
How the System Works
If you have a fall or feel unwell then you just need to press the red help button on your pendant. Our Care Team will receive an alert call and will respond immediately. A member of the team will speak with you over the Lifeline Alarm base unit loudspeaker, before deciding the best form of action.
This will commonly involve them contacting your emergency contacts and, if needed, the emergency services. Emergency contacts usually consist of family members, close friends and neighbours. Your medical details will also be given to the paramedics so that they are in the best possible position to help once they arrive.
When customers receive their Lifeline Alarm, they will also receive the stylish MyAmie Pendant. This can be worn around the neck or wrist, with both attachments provided by Lifeline24. Other features include:
- The pendant is waterproof allowing it to be worn in the bath or shower as well as when doing the dishes.
- The pendant has an impressive range of up to 100 metres, ideal for use anywhere in the home and garden.
- A seven-year battery life means you don't need to worry about it running flat. A free replacement pendant will be sent out to you when it starts to run low.
Having a keysafe on your home can make a big difference in how quickly help can reach you and at Lifeline24 your safety is of the highest importance to us. This is why we recommend all Lifeline Vi Alarm users have a keysafe fitted.
- A keysafe provides access for emergency services when your nominated contact can not be reached or can not get there in time to let the emergency services in.
- A keysafe provides your emergency contacts with a way into your home if they do not hold a key or have left it at their own home.
- We offer a range of keysafes from basic keyboxes to high end keysafes with the UK Police Secured by Design accreditation. This means they are as hard to gain entry to as a conventional front door.
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Order your Lifeline Alarm online or over the phone and receive quick, free delivery of your new alarm system.
Plug your new Lifeline Alarm into a phone socket and a power supply, before pressing the red button to test the alarm.
Our 24/7 Response Team will respond and assist you through the alarm's test process. Your details will also be checked.
Once the test is complete, you will be monitored by our Response Team all day, every day. Simply press your pendant for help.
*VAT Exempt Price
If you want to order an Lifeline alarm, you can do so via our website or by giving our friendly team a call. You can talk to a member of staff by calling toll free 1 800 937543.
If you order before 3pm your alarm will be dispatched the same day for super fast delivery free of charge!
The sales team are available 24/7 so feel free to call whenever is convenient for you.