Tunstall Lifeline Vi Alarm Unit
The alarm unit is filled with the latest Telecare technology. As the alarm unit is pre-programmed by our team before you receive it, all you need to do is plug it into your telephone socket and a power supply.
Plug your telephone into the back of the alarm unit using the adaptor provided and you are now ready to test your system. This is done by pressing the red help button on the alarm unit. A member of our 24 hour Response Team will respond and help you through the setup process - whilst ensuring that everything is running as it should be.
Our Tunstall Personal Alarms come alongside the stylish MyAmie Pendant. This sleek, oval-shaped device can be worn around the wrist or around your neck. Both attachments are included alongside your alarm.
Interesting features include its impressive range of up to 100 metres. This means that your pendent will still work outside in the garden. Waterproof capabilities mean that you can also wear your pendant in the bath and shower, which is a common time to suffer from a fall.
24 Hour Response Team
Once your Tunstall Alarm is installed and your test call in complete, you will be covered by our 24 hour Response Team. This highly-trained team work 365 days a year to ensure that our customers always have somebody to call for help.
When you push your red help button, day or night, a member of the team will respond immediately. Your situation is assessed and the Response Team will take the correct course of action. This usually includes calling for your emergency contacts and, if required, the emergency services.
During the setup process you will be asked to select your emergency contacts. These are the people that you would like our Response Team to contact if you suffer from a fall or feel unwell.
Although their is not limit, we advise our customers to select around four or five people as their emergency contacts. Usually customers select members of their family, close friends and neighbours to be on their accounts. We would advise that you select people who live reasonably close to your home, so that they can get to you quicker.
Excellent and professional quick service, together with peace of mind for the future. Thank You!
How the System Works
If you have a fall or feel unwell then you just need to press the red help button on your pendant. Our Care Team will receive an alert call and will respond immediately. A member of the team will speak with you over the Lifeline Alarm base unit loudspeaker, before deciding the best form of action.
This will commonly involve them contacting your emergency contacts and, if needed, the emergency services. Emergency contacts usually consist of family members, close friends and neighbours. Your medical details will also be given to the paramedics so that they are in the best possible position to help once they arrive.
When customers receive their Lifeline Alarm, they will also receive the stylish MyAmie Pendant. This can be worn around the neck or wrist, with both attachments provided by Lifeline24. Other features include:
- The pendant is waterproof allowing it to be worn in the bath or shower as well as when doing the dishes.
- The pendant has an impressive range of up to 100 metres, ideal for use anywhere in the home and garden.
- A seven-year battery life means you don't need to worry about it running flat. A free replacement pendant will be sent out to you when it starts to run low.
Having a keysafe on your home can make a big difference in how quickly help can reach you and at Lifeline24 your safety is of the highest importance to us. This is why we recommend all Lifeline Vi Alarm users have a keysafe fitted.
- A keysafe provides access for emergency services when your nominated contact can not be reached or can not get there in time to let the emergency services in.
- A keysafe provides your emergency contacts with a way into your home if they do not hold a key or have left it at their own home.
- We offer a range of keysafes from basic keyboxes to high end keysafes with the UK Police Secured by Design accreditation. This means they are as hard to gain entry to as a conventional front door.
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Order your Lifeline Alarm online or over the phone and receive quick, free delivery of your new alarm system.
Plug your new Lifeline Alarm into a phone socket and a power supply, before pressing the red button to test the alarm.
Our 24/7 Response Team will respond and assist you through the alarm's test process. Your details will also be checked.
Once the test is complete, you will be monitored by our Response Team all day, every day. Simply press your pendant for help.
*VAT Exempt Price
If you want to order an Lifeline alarm, you can do so via our website or by giving our friendly team a call. You can talk to a member of staff by calling toll free 1 800 937543.
If you order before 3pm your alarm will be dispatched the same day for super fast delivery free of charge!
The sales team are available 24/7 so feel free to call whenever is convenient for you.